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Platinum Hearing Aid Service Plan


The price is per aid.  The HG Platinum Service Plan comes with 1 year’s worth of coverage.  It covers in-office visits and any electronic failure as well as Loss and Damage coverage.

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The Platinum Service Plan offers some great advantages that you cannot get with other service plan coverage.  The following are the benefits:

▪Electronic Repair Coverage

▪Loss and Damage Replacement#

▪Unlimited Programming

▪Clean and Checks

▪Video Otoscopy

▪Hearing Retest

▪On-site Lab Repairs

▪Wax management

▪Battery Program*

In order for a patient to be in the Platinum Service Plan, the patient must NOT let the original Service Plan lapse and have purchased the aids from Hearing Group.  #Loss and Damage replacement cost apply depending on the age of the instrument, please see office for details. Maximum eligibility is 5 years.  After 5 years no service plan is available besides the bronze.  If the original warranty does lapse within 5 years then the patient has the option of renewing into a Gold Service Plan.  See Gold Plan for details.  *Rechargeable batteries are not included in the Service Plan Renewal.