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Platinum Hearing Aid Service Plan

Only for hearing aids 5 years of age or newer


The price is per aid. For 2 aids change the quantity to “2”. The HG Platinum Service Plan comes with 1 year’s worth of coverage.  It covers in-office visits and any electronic failure as well as Loss and Damage coverage.

The Platinum Service Plan offers some great advantages that you cannot get with other service plan coverage.  The following are the benefits:

▪Electronic Repair Coverage

▪Loss and Damage Replacement#

▪Unlimited Programming

▪Clean and Checks

▪Video Otoscopy

▪Hearing Retest

▪On-site Lab Repairs

▪Wax management

▪Battery Program*

In order for a patient to be in the Platinum Service Plan, the patient must NOT let the original Service Plan lapse and have purchased the aids from Hearing Group.  #Loss and Damage replacement costs apply depending on the age of the instrument, please see the office for details. Maximum eligibility is 5 years.  After 5 years no service plan is available besides the bronze.  If the original warranty does lapse within 5 years then the patient has the option of renewing into a Gold Service Plan.  See Gold Plan for details.  *Rechargeable batteries are not included in the Service Plan Renewal.

Any purchases for the product where the hearing aids are older than 5 years of age will be refunded and contacted by the office to review the proper options.