Hearing Aid Specialists

My experience at Hearing Group was EXCELLENT! Very Helpful! Getting to this review place either Google was painful, very painful!

Janet is sweet, pays attention to details and is very professional. My wife and I left the office with a great satisfaction. We highly recommend her and the HG.

LOVED HG. The receptionist was very friendly and so technically helpful. My specialist Tracy was so knowledgeable. She explained everything in detail and helped me through evey step! Highly recommend the HG Group.

She’s a good person to talk about hearing aids, help me to understand and very friendly. She’s a great and positive person.

Pleasant experience for a chabge in online shopping.4 day turn àround.

Great place for hearing aids

It was a very easy process to get new hearing aid’s the people were very nice and easy to work with. We recommend them.

It's nice to finally be able to understand conversations. I had been struggling for a while but kept putting it off, until frustration got the better of me. AND was guided to Hearing Group by my Medicare Guy. I glad I had asked him about who to see because I had tried two other companies in years past and I was treated like a person and not a cash cow. Brandi and Haley are wonderful. I just went for the first cleaning and while Haley cleaned them, Brandi answered questions I had about the app and how to adjust my aids to cut down on some things I could hear that I really don't want to hear. Like my cat eating her canned food, or the heating elements in my toaster oven popping when it cools down.
Best experience... I recommend highly.

Irma and her staff are always pleasant to deal with either in person or on the phone. Appreciate them taking care of me.

I had a great experience at the Hearing Group in Moore. I have worn hearing aids for over 20 years. My right ear is significantly worse than my left ear, making it difficult to be fitted for hearing aids without feedback. Recently, I moved to Moore from Houston. I had a fantastic hearing instrument specialist there who fit me with no feedback from the hearing aids. I dreaded losing this specialist when I moved to Moore. However, I can honestly say that Tracy Anderson was just as great as my Houston specialist, if not better! I feel blessed to have found her at the Hearing Group!

I had some hearing aids for several years that were uncomfortable and I didn’t wear them very much. I just got a new pair at Hearing Group and they are so comfortable I wear them all the time and I sometimes almost forget to take them out when I go to bed!

Very friendly. Very professional. It was an easy process.

Hearing Group is very easy to work with!!
Kara is so kind and helpful with helping you with your Hearing aids.

I can hear!!!!! wonderful experience w/testin and re-calibration of my hearing aids. Jennie set up Bluetooth and customized my Phonak app. I’ve had these aids 5 years now and they’re working great now. I’m HAPPY!

It is a pleasure working with Janet at The Hearing Group. She has a kind way of dealing with you. She is thorough and quick. She takes time to answer all your questions

I had a good experience with the hearing group in Wichita! The employees knew their stuff and have been helpful after I had my aids for a few days! Highly recommend them!!

My experience with the Hearing group so far, Inn Derby Kansas has been great. Laura and staff was really nice to me, professional courteous and answered all my questions. So far things are going good God bless you all. Have a good day.

Very informative & friendly staff

Customer service was great! Both the receptionist and the hearing specialist were so knowledgable and helpful.

Very nice people, I enjoy working with them.

AJ was knowledgeable and patient while he explained my hearing aids. I never felt rushed or uncomfortable. I can’t believe how much better I hear and I hardly notice that I have my hearing aids in - they are light as a feather! Thank you so much AJ!

Everything and everyone was great. A little disappointed in delivery time.

Janet was very thorough and explained everything to me in an easy to understand way. I felt that she cared about my needs.

Janet Colley is great. Went in for hearing test. She took her time with me
Made me feel comfortable. I already had hearing aids but they had not been working properly. She programmed my hearing aids and set up app on my phone
Explained how to use different programs in different situations
Left her office being able to hear better than I have in several years.
I highly recommend Janet at Hearing Group on North May Ave. Ok City

Prompt and Caring

NO CHECK FOR EAR WAX ,NO CLEANING ,EVERYTHING ELSE OK

I have only ever had good experiences with everyone at the Hearing Group. Very friendly, very good at reminding me when I am do to go in for hearing aid cleaning, for yearly exam or to let me know my my warranty is due to be renewed. Tracy Anderson is amazing. Takes time to address all your needs and/or concerns. So glad I decided to go with the Hearing Group. Couldn't be happier.

Love it. Staff was very helpful and got things done on time

Quick service always friendly.

Very beautiful building in the waiting room. Coffee. Water. Straight forward. Great service, personal, awsome..great place. To come to.

Janet Colley was wonderful. As excited as I was about getting my new hearing aides, I was equally nervous about getting them. I didn’t know what to expect. Ms. Colley spent a lot of time with me, explaining everything, tweaking and adjusting my hearing aides. She was very patient and always asked if I had any questions. Of course I want to hear perfectly right now, but I know realistically I will hear the best I possibly can with Ms. Colley’s expertise. We have a game plan over the next few weeks for me to come in regularly so she can continue to adjust my hearing aides as I get used to them overtime.

I am so very happy I came to the Hearing Group. It’s is very obvious Ms. Colley is dedicated to helping her patients be comfortable and happy with their new hearing aides. I really appreciate her genuine compassion and patience.

Thank you, Ms. Colley, and everyone at The Hearing Group.

This is the best place. Irma is wonderful and so helpful.

Hearing Group has been wonderful with my grandpa. The staff always takes the time to communicate clearly and make sure he feels comfortable and understood. They’re patient, caring, and truly go above and beyond. His hearing aids have made a big difference, and we’re so grateful for the excellent service!

Kara Molina was very helpful and patient helping me with my new hearing aids. She explained everything in detail and terms I could understand. I am hearing sounds that I haven’t heard for years! I would highly recommend Kara to anyone needing hearing aids! Ron Oldfather

Irma and her group are second to none. From the office decor to their attention to detail the experience was terrific. I love my new hearing aids.

I have had hearing problems all my life but I must say this place rocks!!!! They really care about their patients and the equipment they use it's just so simple. I'm so very grateful for HG.

Kara was very thorough in rechecking our hearing and determining what to do to help us hear better. Irma's son was also helpful in explaining things to us.

Tracy does a great job making sure your setup perfectly. And the quality hearing aids work great! The office always smells so good too😅!

I had a problem with my hearing aids powering down. They were able to get me in the next day and fixed them.

I have had very few experiences better or equal to what I've had with HG. Today I got my aids and i have not enjoyed a better day of sounds,sounds I have been missing for a long time.

My right hearing aid had stopped working. I had called them to see if I could get an appointment. Halley told me to come over and they would a take look at the malfunctioning device before they closed. This was a half an hour before their closing time. Brandi and Halley worked hard at trying figure out why my heating aid wasn’t working. In summary they tested and determined after running multiple tests that it needed to be replaced. They worked on it and were in the store until 20 minutes after closing time. I appreciate the professionalism and their efforts. The customer care and response is top notch. Thank you ladies I really appreciate your efforts. I highly recommend Hearing group in Derby, Kansas.

My brother told me about this company and he is very pleased with them and his hearing aids. I am very impressed with their friendly and professional manner. I have been happy with my hearing aids. I have sent my brother in law to you and several others.

Friendly, professional, and very accommodating when I need help with my hearing aids.

Great place! I have been wearing hearing aids long enough, I know what I like and what works for me. They did not tru to push any new equipment or products on me and I really appreciate that!

Everyone was so incredibly helpful and kind and very professional. It was a wonderful experience for me

Branding was a pleasant lady and her helper to thank u

Clean and check visit. All OK.

I really like the service iget from the hearin group all they did for me was cleaning my hearing aids and fix one of them

Awesome staff and incredible equipment

Very caring and helpful staff.

Very nice experience. Jenny is very efficient and customer friendly.

Janet Colley is very good and very responsive. If I need anything she gets me in very quickly. She also found hearing aids that were perfect for me.

I had a good experience and was impressed with Janet’s knowledge of hearing devices. She is personable and pleasant, and explained everything in a clear, concise, professional manner and worked with me to get everything right. I was just fitted and have a few issues (Not her fault) I will work with her on. Getting fitted for hearing aides can be frustrating, especially when you can’t explain or pinpoint the problem. Janet has been patient and encouraging and I would recommend her to anyone getting fitted for hearing aides.

The staff was very patient and took their time in analyzing your needs and fitting you with the proper equipment

Hearing Group has been a great experience with understanding and help relative to all my hearing concerns. I will continue to benefit from their support and recommend them to anyone with hearing difficulties.

If you are in need of hearing aids to improve your hearing I highly recommend HG Hearing Group. I have been very pleased with my aids and with the service they provide.

Seamless fitting and programming of my new hearing aids. A very professional and pleasant experience.

Janet is always very friendly and professional at my appointments.

My experience with Hearing Group in Derby has been great. Appointments are easy to make, and the process was all explained step by step. I definitely recommend it.

The ladies were welcoming and professional, providing excellent guidance with my hearing aides. I highly recommend the Hearing Group in Moore, OK.

HG in Derby is always helpful and willing to help me with any needs I have with my hearing aids. I would recommend them to anyone needing hearing test or hearing aids.

I found out recently that I was almost dead in one ear and losing hearing in the other. I thought it was just sinus problems. After going to a doctor and having tests it was recommended to get hearing aids and I choose Hearing Group office here in Ponca City. Ryian and Felicia have been absolutely wonderful helping me get the correct type of hearing aids financial aid for them. They did a great job explaining how to use and care for them and they contacted me to make sure they were working well and scheduled me for a deep clean on them.
You can't go wrong with these ladies!

Jenny is awesome. Explains what she is doing and listens to your questions. Great place.

I purchased new hearing aids recently from Hearing Group. Kara was very helpful and professional in all aspects of the transaction. I highly recommend Hearing Group and especially Kara for your hearing aid needs.

Janet is very professional and personal. She explained everything very thoroughly and I felt like she had MY best interests in mind. This was by far the best experience and price I've encountered in my search for hearing aids.

Very and courteous to the patients. Worked on my hearing aide and my phone to get them connected, took about a hour and they didn't quit until it was done.

The staff are very friendly and helpful. I’m so glad I chose the HG!

Unsatisfied for what they do their business

Janet is very attentive to all hearing needs and very professional . I am very well pleased with my new hearing aids

Ponca City, OK Hearing Group does everything they can to help me wear my heating aids successfully. Ryian is excellent & treats her clients with so much care.

Tracy was “Amazing” to work with! I was very apprehensive about wearing hearing aids. Tracy was able to calm and reassure me that my quality of life would improve with the hearing options that are available. She was thorough, knowledgeable and I trusted her. I would highly recommend The Hearing Group and if you are near the Moore location you can’t go wrong with the staff there!

Thank you ladies for a great experience!
Sue Thomason

Derby Hearing Group do a great job!!!

There customer service is outstanding!. I would recommend Tracey for every one .She knows her stuff.
Thanks HG Hearing

I was hesitant about getting hearing aids. Tracy and Lindsey have been so helpful and supportive during this process. They are very knowledgeable and so willing to help you enjoy your hearing aids. I'm glad I chose The Hearing Group.

Treated like family Always!

They always take care of my issues. I'm very happy with them 😊

Super friendly and knowledgeable!
I’d recommend!

The staff here are wonderful. I highly recommend them!

Was better than I expected totally professional and courteous. I am so happy I went to Hearing Group instead of Miracle ear
Was best thing I ever done.
Ryan Crenshaw was so nice I’m not use to that . Go see her at 410 Fairview Ponca city OK

We have very difficult time getting my left hearing on Bluetooth but attendent spent a LOT of time helping to finally succeed.

Excellent testing and explanations of terms and problems. Jenny went out of her way to work me into her schedule so I could get started hearing again.

Kara at the West store did a great job of testing and recommending the proper hearing aids. She was so kind and caring along with being great to work with. I would definitely go back to the Hearing Group.

Excellent service and concern for you

The best service

It was just fine thanks

The audiologist brandi. Was very friendly helpful and knowledgeable. Of the hearing aids and helpful to repair them.

Very nice Very professional 👍

I can hear birds and I don't get all the back ground noise that I have had with my other aids job well done thanks

Janet is the best. She goes above and beyond to make sure you are ok with your hearing aids.

I can hear so much better. Everyone is so kind and friendly

Always the nicest people. Genuine concern. Tracy goes out of her way to be kind and assist us in anyway she can

The concern and extremely helpful service that we received from Sierra Harper was a joy and made our transition from not hearing to hearing so easy .
I'll be sure to recommend Hearing Group every chance I get .
Jack B.

I found the experience very professional. My hearing aids are just right.

HG good service good product
😀👍

Awesome service again today. Janet Colley ALWAYS provides great service. Enjoying my new hearing aids ☺️.

Awesome service Janet Colley. I cannot wait to get my hearing aids. Hearing Group on May Ave is a great place. When I get my hearing aids, I won't have to turn my TV up to 78. A few times, I've had it up to 100. Also, I will be able to quit saying "huh" and be able to carry on a quality conversation.

Kara at the West Wichita office is amazing!! She is kind, caring and understands Very thorough and knowledgeable in your evaluation. The entire staff was wonderful. If you suffer from hearing loss or feel like you’re in the early stages you need to see Kara.
After once week with my new hearing aids I have almost eliminated the word what from my vocabulary
Highly recommended

Had to wait a bit to get in, BUT, it was worth it. Service was GREAT.
You have a very professional staff here in Enid, OK. If I were still in business (now retired) I'd love to have a dozen employees like them. VERY PLEASED !!!!

Janet adjusted my Dad's hearing aids so he could hear better. She conducted 3 specific hearing tests so Dad's hearing aids could perform at their highest level. Janet was very thorough and explained everything as the testing progressed. The adjustment/update is positively noticeable to us all!

I was skeptical about hearing aids. After years. I am glad to say The Hearing Group has helped with any need have. Though he needs have been few and far between, the help was swift and on target.

Great experience. Knowledgeable and friendly staff.

Quick and informative.

Had a problem with one of my hearing aids. Brandi had me come in the next morning to check it out. The problem was taken care of fairly quick. Service was great.

I stopped by hearing group west for my appointment to have my hearing aids cleaned today. As always they are very professional about everything. The cleaning was quick and I had questions about hearing aids because mine are very old. Irma is very knowledgeable and up to date about them. Got all my questions answered and was out the door quickly. I will be back if I have problems. Hearing Group is the best place in Wichita to go for hearing aids.

The girls in office are very helpful. Laura was very patient and detailed. Very good experience.

Kara at Hearing Group in Wichita was great to work with. She explained each step from testing to fitting of new hearing aids. Very professional. Went above and beyond. Overall great experience. We highly recommend Hearing group!

The experience my mother-in-law Charlotte had with this group helped her to hear made it easy to understand how to operate her new hearing AIDS and this is a very compassionate and kind

They have been great taking care of my needs.

Great. 😀

Great people and place to go

Just had my 1year recheck at Hearing Group where they tested me, checked and cleaned my hearing aids. They are very efficient and effective and friendly. Very Happy with my service at this facility and all of the people there. Love my rechargeable aids and not having to deal with tiny batteries. Highly recommended.

The people at Hearing Group have been professional and helpful.

The Derby location is super. Great group of people. Everyone was friendly and helpful. Would highly recommend! My only regret is I waited so long to get tested. My new hearing aids have open a whole new world of sounds that I had been missing. Thanks HG

Took my mom to her appointment and the staff was wonderful from the hearing test to picking up the hearing aids. Irma explained everything to make moms transition to her hearing aids go smoothly.

Friendly, knowledgeable and very helpful and were genuinely interested in resolving my problem

Great service and friendly knowledgeable staff.

Greeted by name on first visit, Haylee had everything set up for my visit. Dr Hileman was very thorough explaining the test process. She reviewed the results and recommended the devices to help with my hearing loss. The entire process exceeded my expectations very happy I chose Dr Hileman.

I had a great experience at the Hearing Group. Would highly recommend them. Natalie and Sierra were very helpful.

Jennie is Always Very Good Explaining Every Thing After My Hearing Test / She Is Very Professional And Kind / 5 Stars.

They are very dedicated to helping people with hearing loss. I’m glad I found them.

It was pleasant with professional and I enjoyed my visit very well no complaints at all love the group. Will recommend to any of my family and friends thank you very much for the pleasant visit. Stacy was amazing did everything well explain everything well great job love it.

Kind ,patience, gave us lots of information. Left us feeling supported and could call anytime .A+ rating. Allan and Donna.

I’m m not good at writing reviews but I’m totally satisfied working with The Hearing Group. I would recommend them to anyone.

I am fully satisfied with my experience at the office, the professionalism, kindness and helpfulness of the personnel=

Very nice people, loved the experience,very satisfying to know that I can trust them with my hearing 🙏

The people are very polite and knowledgeable of the products and willing to help the customers on how to use their hearing aids.

Excellent staff - professional, knowledgeable and caring.
Products - Excellent quality.
Follow-up - Excellent setvice

This place is great. Always choosing what’s best for the customer. Very easy to work with

When I went first it was horrible due to insurance reasons after changing my insurance made another appointment and it was very nice and I got my hearing aids. They are awesome and follow ups are offered but no problems.

Store well kept store. Girl inside was very helpful and knowledgeable off product

Could don’t ask for nicer people to do business with I was greeted seated and asked if I needed anything while waiting on the lady to come and check my hearing she was very thorough. Gave me a new hearing test in the booth updated everything I was out the door, no time flat Thank you very much for all your help. looking forward to next visit

The ladies at this facility are very friendly, professional and efficient. I made the right choice to go there.

My earring aid specialist explained every detail about my hearing aids and even increased the size of the domes so they would fit my ears better.They really make a difference in my hearing. My daughter is excited that I don't have to blast the TV anymore.

Excellent place

I would highly recommend this place to anyone who is having hearing problems. There very nice and professional people there .

Everything was a wonderful experience. The staff was friendly and professional. I feel I received a very thorough examination, and the results were explained fully. The hearing aids I received were thoroughly explained and set up to my preference. All needed supplies were furnished. They are working great! It is a whole new world for me now that I can hear properly. I would definitely recommend them to anyone.

We have had a good experience with The Hearing Group of Ponca City, Ok. Rylan Crenshaw and the staff have always been totally helpful and willing to do whatever they can to help with our hearing needs!
John Aaron & Burdettya Linn

Staff always willing to help 🙏 great people

Cara did a great job showing me how to take care of my hearing aids. Much appreciated!

Friendly, helpful employees, who explained every detail of the hearing tests and test results, hearing aid options and costs. All my questions were quickly, professionally answered. Very happy with hearing aids and experiences with Hearing Group and the employees at Moore, Okla office.

Replacement for wife's lost hearing aids discussed. Janet Colley very professionally covered new hearing aids and insurance coverage. Ordered new devices and Janet loaned wife hearing aids to use until new ones arrived. Would recommend Ms Colley and Hearing Group to others. 1/24/25 Picked up new hearing aids and Ms Colley set them up. Very satisfactory.

Had a repair. Was in and out in 5 minutes.

Janet is professional, courteous and wonderful!

Purchased my hearing aids from this company. Went in January 3rd 2025 to have them adjusted and to learn more about them. Was completely satisfied with the service given by Sierra.

Very customer oriented, Knowledgable. I felt comfortable with any of the staff there from the very first. Great product! No regrets.

Picked up my new hearing aids today. Great and thorough process from intro to testing to selecting to delivery and set up.

Really happy to be able to hear

Great staff and service. I have been taking my grandma there for two years.

Excellent service. I'm new to hearing aids and they did a great job of teaching me how to use them and the app on my phone .
Highly recommend this group.

Hearing group has always treated my wife and I well. My wife passed last month and they sent a sympathy card. And when I went to order filters for my effect hearing aide, they gave me a package for free which is awesome.

All the employees there are great!!! They take the time to explain exactly how things work and make sure your happy before you leave...

The staff at Hearing Group are some of the most friendly and helpful people you will meet. Traci is excellent in finding just the right hearing aid to meet your needs. The tests performed for hearing are the same or even better that I have had done at am audiologist office. Highly recommend!

I received very good service. Brandi is very knowledgeable and easy to work with.

I have been quite happy with Hearing Group. After my appointment today, I'm hearing very well. Thank you!

Great service

Hearing Group does an outstanding job with all your hearing aid needs. There people are very knowledgeable and professional in their field. I highly recommend using them for all you hearing needs.

I received excellent care at the hearing group

Very accommodating. Love you all. Thank you so much for always helping with my hearing.

Very nice people and had a good experience with getting my first pair of hearing aids. Thanks!

Friendly folks that are knowledgeable and caring. They do a great job of finding where you are in your hearing and where you want to go. They then spend the time needed and demonstrate their knowledge in the process of helping you get there. Next they go through the necessary instructions and tell you all about the equipment you are getting. I was very pleased with the outcome.

Staff is always friendly and professional.

I recommend HG to anyone who wants personalized hearing care, they are always dedicated to your needs and never try to upsell you. I recommend using their services and will continue to be their customer.

Very happy with Janet at Hearing Group. She was not pushy about purchasing the hearing aids. She answered all questions and explained everything about using hearing aids. Would recommend to anyone.

Very professional and friendly. The staff works with you to achieve great results. Highly recommend them.

Very professional, courteous and helpful. My first time using hearing aids and they explained my choices and answered all my questions. Will refer friends to them as well as return for further needs.

We had a great experience while at the Hearing Group. Irma was very helpful and answered all of our questions.

I recently moved to the area. In the past I frequently have to have wax removed from my ears. I do not have a family physician yet so I called the Hearing Group on W Maple and was greeted by a very friendly person who was able to give me a same day appointment! Ms. Sage removed the wax with up to date instruments and also explained the use of products not to use and products to use in the ears. Ms. Sage and her assistant were very friendly and professional and made me to be able to clearly hear again. I
Definitely will return and I highly recommend their services in a clean and neat office. When it is time to purchase another pair of hearing aids, my husband and I will go to the Hearing Group for their assistance.

Asma is awesome and very thorough.

Fixed them fast.

Janet is always so helpful. She makes sure she has answered all your questions and fixed all your problems.

I had some trouble with my hearing aids, and Natalie was so helpful and friendly. She resolved my issue quickly and answered my questions.

I had a good experience working with Irma. She is very knowledgeable about hearing aids. Thank you

Great quick service. Thanks.

Very Friendly and warm atmosphere, will recommend to Others

It was a wonderful experience with great people

What a great experience!!!!
Friendly, professional and seems to know their stuff

They were super helpful and very nice. They made sure my new hearing aids fit and that I understood how to use them and the app before I left their office.

Courteous and very thorough. Good to work with

Kara is very professional and very attentive to my hearing needs, she is patient and kind.
Very grateful for all the help.

Jesse is very knowledgeable and helpful. Hearing Group is a great place to go for hearing aids.

Friendly, knowledgeable and professional. Very good instruction on my product.
The checkup by Tracy on Black Friday, a holiday, was unexpected but very thoughtful and caring.

It’s tough to admit that you’re losing to that old dude, Father Time. But, you gear up and stay in the game, right? I was pleasantly surprised how Stacy and Sierra’s professionalism made the whole process easy. Both of them were patient and ready with answers to our questions. There was no rush; Sierra stayed past closing time to make sure I was comfortable with the hearing aids. Thank you Stacy and Sierra.

Knowledgeable about all aspects of hearing loss and what we need to improve our hearing. Explains in detail what we need to know. Very caring.

Getting my first set of hearing aids was an eye opener and a great experience. Initial testing was professional and well-explained, and the staff did an awesome job of not only helping me select the right hearing aids but also helping me through the process of setting them up and the basic methodology of their use.

Special kudos go out to Sierra for her patience and expertise!

If anyone reading this has or suspects that they have hearing loss, The Hearing Group is the place to go to find and get what you need. I cannot say enough positives about the staff. Oh, and I love my hearing aids. I am hearing stuff I had forgotten existed!

Kevin Arkin

GREAT customer service! Had an issue with my devise within the first year. Had no problem returning it for a new unit. The process was quick and easy thanks to Leigh! Won't hesitate to purchase another unit in the future if needed.

I've been a patient of Tracy at the Moore location for the past 5 years. She has always been friendly, courteous, and accommodating during each visit.

Very accomodating and able to work James as a new patient ahead of his scheduled appointment. Junia was able to accomplish maintenance on her hearing aids while waiting on James' appt.

Very good and friendly.

i thought i had to buy new h.aids according to 3 hearing aid sales shops, [ wrong ] i found you on computer,easy to pick correct ones,very cheap,they arrived fast , my grandson installed them in five minutes,no problems , work perfectly, i love you guys ,

I was treated in a professional manner

Always a great experience with the Moore office.

Friendly, timely and efficient!

Everything was just right all the way through. Our technician in east Wichita (Stacy Brooks) was very knowledgeable and helpful!

Tracy is great at the office in Moore. She gave me some bad news about one of my hearing aids, but it couldn't be helped. She sent it off for repair. Not the best visit.
But other than my hearing aid goingvbad, I would recommend The Hearing Group to anyone that needs hearing aids.

Zero wait, friendly staff, and took the time to really work with us and identify my mom's personal needs. All the stars!

Individual care, especially for a new user.
Appreciate friendly, knowledgeable staff.

Susan Dibrell - Janet Colley in OKC did an outstanding job for me. I can now hear people and activity around me. I would recommend Janet to anyone.

Hearing Group Derby KS, they are the best, had to change the type of hearing aid from in the ear canal to behind the ear. Brandi took care of everything in the exchange. Absolute great service!!!

I had a very pleasant experience from my very first experience thru out until receiving my hearing aids a couple of weeks later. That have changed my life for the better completely. It’s been wonderful. Ty so much.

Had a little problem hearing on my phone. Got right in & was fixed quickly. Showed me what to do next time

I was very reluctant to get hearing aids although I knew that I needed them. I am so happy that I chose The Hearing Group because of Dr. Janet Cooley. She has been so helpful, knowledgeable and accessible. Dr. Cooley patiently examined me and advised me on what I needed in hearing aids. Today she walked me through everything I need to know to be successful with my hearing aids. She also encouraged me to contact her with any questions or problems concerning my hearing aids. I can recommend The Hearing Group without any reservations.

procedure and follow up was very profssional. Customer service has been outstanding. The company supports the product.

I absolutely love Janet. She made the process so easy. She set everything up for me & I walked out hearing so much better than I thought possible. Thank you so much!

They were great help me to understand what was going on with my hearing. Thank you so much. Can't wait to get my hearing aids. So my husband don't have to say turn the tv down.

Janet is friendly and attentive . She will gladly clean your hearing . I go see her anytime I’m going out of town or special occasion to make sure my hearing aids are in tip top condition. Why ? Because I can . You will like her

Great quick, service. . . communication updates all through the shipping process. Highly recommend.

The service was prompt and excellent.

It is very obvious Stephanie loves her job and her customers. She makes you feel like family and will not rest until she solves your problem if you have one.

They were wonderful

I didnt realize what I had been missing. Now I feel like a whole new world has opened up!! Thank you Stacy Brooks for all you help.

I enjoyed the services I received! Very accommodating.

The ones work there where friendly, helpful and very informative to my needs and answer all my questions. The tests to aquire the exact what I need to hear better where exactly what I needed. I for sure to remind them to anyone who needs hearing aids.

You want courtesy and not rushed and a friendly experience? I highly recommend this place for all your hearing needs.Thank you Hearing group. You done an excellent job helping me.

Janet was extremely patient with me. She kept me informed every step of the way.

The lady that did the hearing test was fantastic.It was the best and new up to date with technology. And when I went back to pick them up she went step by step explaining how to use them on the terms of the contract between your health insurance company the hearing group and yourself. So if anybody ever needs a Hearing Test or Hearing aids please try them first you will be very satisfied.
Thank You Mary Childers

Great and timely service. Knowledgeable and clear communication.

Very quick in getting my supplies, the prices are reasonable and they carried what I needed for my hearing aids!
Will be using them for what I need?

Very pleasant and reliable business to get my hearing aids from

I’ve purchased 3 sets of hearing aids from Tracy. She is the absolute best at getting me into the correct hearing aids every time.

Janet is very professional & thorough.

Ryan is very good with my 92 yr old mother

Janet Colley is amazing person I have hearing problem, I visit my own ENT doctor many times he said hearing aides does not going to help you to hear I was desperate, then I found Janet she test my ear. Yes I could help you to hear. I am so thankful I found her. today I could hear with the hearing aids
I was so excited.first I wanna thank God for this experience and thank Janet Colley. I recommend anybody have hearing problem go see Janet Colley hearing group find out you have a hope too.

Was very professional and new. What she was doing very nice technician

I was very happy with the friendly service and testing. My new hearing aids work better than my old ones that I paid twice as much for. I can now hear sounds I haven't heard in years. It's so nice to be able to understand what people are telling me, especially my Grandkids

Ryian is always very pleasant to talk to and very professional in her approach to business.

Jenny was great, walked me and my wife thru each step. Very comfortable when we finished.

I have been with Hearing Group for yrs & finally got my men in the family to choose Hearing group for their hearing aids. I just adore Jenny who is so professional in explaining loss of hearing. Her testings, cleaning ears, fittings are so genuine. Please know you’ll be blessed when you use Hearing Group

I visited Hearing Group yesterday. My right ear felt plugged . After examining my ear, I had wax build-up . It's pretty neat watching the tech remove my ear wax on the computer monitor . They checked my hearing devices and cleaned them . Cost was $65 , well worth the price , folks if you need hearing aids , or check your hearing this is place to get great service after the sale , very competitive on hearing aids prices , they will beat the local competition as well as hearing aid business in Stillwater also . Honesty speaks volumes for me !!

Great place for hearing aid stuff

very good

I had wonderful experience with the Hearing Group.

Nothing short of phenomenal. The Derby office was pleasant and very efficient. All business should be this way.

Great product and service

The hearing group is the BEST hearing specialists and has gone above and beyond to help my husband get his hearing aid needs met, Great company Jenny's the best!

Service is Outstanding, friendly people and easy access for handicapped.

Ryian was super knowledgeable and helpful on my hearing journey! I would highly recommend using the Hearing Group for your hearing needs.

Did not want hearing aids but I'm really happy that my wife got her and was so happy I decided to test & get mine. Really happy & would recommend to others. Great service, they could answer all my questions. Thank you. For a job well done.

Very professional and courteous service. Didn’t feel rushed and had all my questions answered. I highly recommend this business! Great service!

Jenny has always been very polite an helpful.

I had an appointment with Jenny to have my hearing checked less than 2 weeks ago. My hearing aids came in last week and I got them today. The entire process was great. Jenny helped me every step of the way. She explained everything. She paired them to my phone. I definitely recommend them.

All good

Treated very well answered all questions I had would recommend them

Fantastic, Friendly, professional, happy smiles 😃. Thanks Jenny G. 👍

Very good experience. Will be happy with new ear pieces. Thank you very much.

I was very pleased with my experience at Hearing Group in Enid. Jenny Grittman is very professional and personable. I would recommend her to anyone.

Very caring of their customers, easy to work with and very financially efficient. They love to help you get the best bang for your buck and did I mention they CARE about their customers. Super friendly yet professional.

It awesome experience she was very nice listen to what I wanted and made it happen for me

Great customer service and timely appointments. Thing I like most they care about you as a customer and listen to what you have to say about your hearing they can even laugh with you about your hearing. Ryian C. is great and so are the receptionist that work the front desk. Keep up the great work ladies.

Very dedicated to ensure the quality of their work. Ryiann is very polite, understanding, and very knowledgeable of her profession. Can’t thank them enough to be able to hear like normal again.

I absolutely love The Hearing Group of Ponca City. Ryian is very nice, sweet, caring, friendly, supportive, and helpful. She worked with me on my hearing test and getting the right diagnosis then what I had been told before. She also worked with me and my provider on getting the right hearing aids that was best for me. When I call her call center they are also very nice, helpful and very friendly.
I would definitely recommend them to anyone who is looking for a hearing test or for hearing aids.
Thank you very much Hearing Group of Ponca City. I really appreciate everything you’ve done to help me.

The lady was very knowledgeable and helpful so on a scale of 1 to 10 she was a 11.5. I will recommend her to all my friends.
Thanks and Happt Easter

He is Risen

Very polite and very friendly I had a very good experience with them and I would recommend her to anyone thank you

Awesome experience abd friendly staff very efficient. I would definitely recommend this service.

I’m always happy to do business with Jenny. She’s very friendly and thorough at her job. She’s taken care of all my hearing needs for the last 4 years.

Jennifer was very knowledgeable and helpful, Thank you Hearing Group.

The professionalism starts with Lexi, she was recognizing us as soon as we walked in. She was very good at explaining every aspect of our appointment.

Jesse was again a professional in always, explaining every aspect and very attentive to our needs

Quick and helpful

Ryian was helpful as usual. She explained everything very thoroughly and sweetly. She knew I didn’t want hearing aids but she convinced me I needed them and now that I have I see that she was right. Everything was good!

Always prompt and efficient

Great experience at HG in Ponca City! Ryien did a outstanding job fitting me with the perfect hearing aids based on my needs! Ashley made it a simple process handling the paperwork and filing the insurance claim!
I did not realize how bad my hearing loss was until I received my new hearing aids. Makes life alot better not having to say WHAT all of the time!