My husband Charles went to HG because one of his hearing aids had quit working. We just moved from KC to Derby and decided to try HG. We had HG send off his hearing aid to be fixed. Before sending Brandi took the time to check his hearing with it in and with out. She looked inside his ear to see if he had wax. She made sure to test his hearing aids and his charger. She was very good about explaining everything she did. She told us exactly what it would cost and what to expect when it came back. When it was returned to us Brandi helped my husband make sure it was set correctly for his ear and also set it up and showed him how he could use it to answer his cell phone. Being hard of hearing this was a great option that he didn't know about. Thanks Brandi and Hearing group for great service with a smile.
The tv hearing connector is the best thing since sliced bread. I love it and it truly works wonderfully well for me. It's great to hear the soft and often whispered dialogue in some programs. Overall an excellent device. Installation instructions were very clear. But if you are hesitant to install the connector by yourself, anyone with rudimentary tv and tv remote knowledge could easily be of assistance to you. I am one very pleased guy!
The service provided by the HG Group has been exceptional. Their service is excellent. The staff are very attentive and very professional. Their customer service was also terrific. It's very refereshing to experience this top notch service. Tracy, especially was very attentive and explained the hearing results in detail. I also was very pleased that there wasn't any pressure to buy a particular product. As a professional myself, I highly recommend their services!
I was reluctant to try hearing aids because so many people get them and dont wear them.Hearing aids are not like natural hearing. Sounds you hear must not be over 8 to 10 feet next to you. Dont really work at movies. I still with hearing aids cannot listen to tv unless volume on tv is loud to my family.I wish I would of tried the cheaper ones to see if the ones I have was worth the price
ProWax miniFit Hearing Aid Wax filters. Each pack comes with 6 filters. Change your filters on a regular basis to prolong the life of your hearing aid receivers. To be used with a variety of Sonic, Oticon, and Bernafon RIC hearing aids. See the description below to verify the compatible hearing aids.
Great quick service. Will definitely use this group again
Rated 5 out of 5
Ruth Anne Kurtz (verified owner)–
Very quick!! Great price. Will absolutely use Hearing Group again. Thank you
Rated 5 out of 5
JIM C. (verified owner)–
A great experience
Rated 5 out of 5
Carol L. (verified owner)–
Rated 5 out of 5
James M. (verified owner)–
Rated 5 out of 5
Anonymous (verified owner)–
Courteous, knowledgeable, helpful
Rated 5 out of 5
Melva G. (verified owner)–
Very good product and arrived very quickly.
Rated 5 out of 5
Lorraine Soria (verified owner)–
Product as expected!
Rated 3 out of 5
Louis Molinaro (verified owner)–
Went to change the wax filter and discovered one was not in the box, I did see that a new filter was installed on the new receiver I purchased.
I thought it was unusual that they used one of the new filters in the box I purchased
Jesse Hidalgo, BC-HIS (store manager)–
Louis,
Thank you for reaching out and leaving a review. I am so sorry you were missing one of your filters. All receivers come with a new filter already installed by the manufacturer. Likely what happened was one of the filters came to lose during shipping, and when you pulled it out, it was not attached. I know that has happened to me when replacing the filters in the office.
Nevertheless, we want you to be happy. Please reach out to “Leigh” on our Online store, and she will see what we can do to help you. Again, thank you for the honest review. I will pass on the info to the manufacturer as well.
Went to change the wax filter and discovered one was not in the box, I did see that a new filter was installed on the new receiver I purchased.
I thought it was unusual that they used one of the new filters in the box I purchased
Jesse Hidalgo, BC-HIS (store manager)–
Louis,
Thank you for reaching out and leaving a review. I am so sorry you were missing one of your filters. All receivers come with a new filter already installed by the manufacturer. Likely what happened was one of the filters came to lose during shipping, and when you pulled it out, it was not attached. I know that has happened to me when replacing the filters in the office.
Nevertheless, we want you to be happy. Please reach out to “Leigh” on our Online store, and she will see what we can do to help you. Again, thank you for the honest review. I will pass on the info to the manufacturer as well.
Rated 5 out of 5
Lorraine Soria (verified owner)–
Product as expected!
Rated 5 out of 5
Melva G. (verified owner)–
Very good product and arrived very quickly.
Rated 5 out of 5
Anonymous (verified owner)–
Courteous, knowledgeable, helpful
Rated 5 out of 5
James M. (verified owner)–
Rated 5 out of 5
Carol L. (verified owner)–
Rated 5 out of 5
JIM C. (verified owner)–
A great experience
Rated 5 out of 5
Ruth Anne Kurtz (verified owner)–
Very quick!! Great price. Will absolutely use Hearing Group again. Thank you
Rated 5 out of 5
Ruth K. (verified owner)–
Great quick service. Will definitely use this group again
Katherine Errera (verified owner) –
Judith H. (verified owner) –
Fast service. Easy to order
Joyce C. (verified owner) –
Travis Crane (verified owner) –
Ruth K. (verified owner) –
Great quick service. Will definitely use this group again
Ruth Anne Kurtz (verified owner) –
Very quick!! Great price. Will absolutely use Hearing Group again. Thank you
JIM C. (verified owner) –
A great experience
Carol L. (verified owner) –
James M. (verified owner) –
Anonymous (verified owner) –
Courteous, knowledgeable, helpful
Melva G. (verified owner) –
Very good product and arrived very quickly.
Lorraine Soria (verified owner) –
Product as expected!
Louis Molinaro (verified owner) –
Went to change the wax filter and discovered one was not in the box, I did see that a new filter was installed on the new receiver I purchased.
I thought it was unusual that they used one of the new filters in the box I purchased
Jesse Hidalgo, BC-HIS (store manager) –
Louis,
Thank you for reaching out and leaving a review. I am so sorry you were missing one of your filters. All receivers come with a new filter already installed by the manufacturer. Likely what happened was one of the filters came to lose during shipping, and when you pulled it out, it was not attached. I know that has happened to me when replacing the filters in the office.
Nevertheless, we want you to be happy. Please reach out to “Leigh” on our Online store, and she will see what we can do to help you. Again, thank you for the honest review. I will pass on the info to the manufacturer as well.
John (verified owner) –