The review I wrote yesterday was deleted. No wonder they have 5 Stars. Make a different choice. The Hearing Group does not do business as their website suggests. I showed up to locked doors. only 1 person works at the facility and you will need your ears cleaned by them prior to testing for a fee.
This facility does nothing in comparison to what the website leads you to believe. I showed up to my appointment at requested time in a text to locked doors. When employee showed up we repeated answering all questions asked when I made the appointment. HG does not have someone looking into your Insurance while you are being tested, there is only 1 person working. They look in your ears and state they can't perform tests until ear wax is removed and offer to do it for $65. I will go to Doctor and have wax removed where insurance will cover it, Then I will make an appointment elsewhere.
Hearing Group in Derby is a great place for us hearing-challenged people. Brandi Hileman was awesome, and took care of my needs after moving to the area recently. Business is easy to get to and schedule appointments. I was treated very friendly and professionally. Give them the opportunity to assist you with your hearing needs. Thank YOU.